#My iphone froze up update
Choose Update and iTunes will try to reinstall iOS without devouring all your data. You should be asked if you want to Restore or Update your iPhone. Press and hold both the Sleep/Wake and Home button for at least 10 seconds, don't release them when you see the Apple logo, keep holding the buttons down until you see the recovery mode screen. While it is connected you must force restart it. To enter Recovery Mode you must switch your iPhone off and connect it to your computer.
Hopefully you have a recent backup in iCloud or on your computer. The bad news is that doing so erases everything – all the data – on your iPhone. If nothing’s worked, then you might want to put your iPhone into Recovery Mode. Once you’ve done so you can continue with the Restore operation.
I do hope you’ve been backing up your iPhone, but if you have not and if the smartphone does startup you’ll be able to back it up now. Click on it and then select Restore from the options available there. Its icon should appear in iTunes, beside the ones that live just under the Play button.
#My iphone froze up mac
You’ll need the latest version of iTunes installed on your Mac or Windows machine and you’ll need to connect your iPhone using its cable. What should happen is that your iPhone will start itself up again, but if nothing has happened after holding the buttons for 30-seconds you’ll need to try something new. Don’t let go of them until the Apple logo appears (if it does). Let’s try a hard reset: Hold down the on/off button and Home button at the same time for 10-30-seconds. Press down on the Hold button (the single button at the top right or right hand side of your iPhone) for a few seconds. Having checked power you should also try restarting the device.
When you’ve cleaned the port try plugging your iPhone in once again – is it recharging now? Whatever you do don’t try forcing it out using anything metallic, as doing so is likely to break your smartphone. Try blowing on the port to dislodge it first, and follow these good instructions from MacObserver. If it doesn’t, or if it wiggles a little bit it’s possible some pocket lint has gathered in the power in port. NB: When you plug your cable into your iPhone it should fit tight and securely into the aperture. Take a deep breath and let’s see if we can’t solve your problem before the coffee pot boils, but before we do anything at all please plug your iPhone into its charger for a few minutes – perhaps you didn’t plug it in properly last time you charged it? If this doesn’t seem to work then try using a different cable and/or plugging it into a different power supply – perhaps even your Mac? This morning things were different – your iPhone display is black and nothing seems to be working. Every morning you reach out for your iPhone to cheerily check your social media messages.
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